C/M/306. The Importance of Consumer Behaviour to Marketing: The Case of Asda
(2006, 2000 words)
This report discusses the rationale for firms understanding consumer behaviour. Many firms understand what their customers want and gather large amount of consumer data. Nonetheless, a large proportion of these companies are not fully customer aligned. In this report, the importance of consumer behaviour and its affect on the marketing decision-making process is discussed. Asda and supermarket retailing are used as a case example.
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