C/HR/61. Employee Participation and Involvement: Case of American Express

This report provides extremely strong theoretical background to such issues as employee involvement and participation, linking it with importance of teamwork and role of team leaders within it along with further attention paid to leadership styles. The cycle is further continued by highlighting the significance of employee empowerment, which is also directly related with employee productivity and improved motivation. All these concepts are individually taken into the real case scenario, i.e. the way they are employed by AMEX (American Express Company) and what are the benefits to all stakeholders involved.