The dissertation looks at the role of Herzberg's theory of intrinsic and extrinsic motivation in understanding employee motivation in a firm. A review of literature on the theories of motivation is provided examining the utility of Herzberg's theory and applying it to the study of the current levels of employee motivation in Wahana Komunikatama. The methods of research are based on the secondary and primary data obtained through open-ended interviews and questionnaires distributed among the company employees. Conclusions are made about the drivers behind employee motivation within the company.