C/HR/290. Dissertation. Role of Effective HRM in Success of Mergers and Acquisitions

The dissertation investigates the relationship between effective human resource management and the success of the merger and acquisition (M&A) process. The research highlights the importance of intellectual capital in achieving competitive advantage through M&A explaining the influence of HRM on 'soft' and 'hard' factors of M&A activity. Literature is reviewed on the theory of M&A, corporate culture, HRM, etc. A case study is conducted of the merger of National Westminster Bank (NatWest) and Royal Bank of Scotland (RBS). The methods of research include secondary and primary data collection (through semi-structured interviews and questionnaires). Recommendations are offered for companies to leverage upon different functions of HRM during M&A activity.