C/HR/180. HR in a Financial Service Provider: Skandia

This paper discuses Skandia in terms of its HR practices, this includes the selection of personnel, developing personnel, allocation of work, evaluation of performance and the disciplinary and grievance procedures. The organisation is successful in their sector of the market, but has higher costs than their competitors. They are moving towards an environment and culture of continual learning, and train all employees. This not only develops employees in addresses the needs of the business. The organisation relies on Employment agencies to source the majority of employees for their vacancies. Through this they have built up good working relationships and preferred rates. This reduces the time spent Resourcing employees. The section on disciplinary procedures is based on the ACAS guidelines, legal requirements and how the organisation applies these. The controls within the organisation reduce the amount of disciplinary hearings by communicating to all employees what behaviour is expected of them at work.