C/HR/177. Executive Coaching: Learning from Pizza Hut (Report + Reflective Report)

Executive Coaching in recent years has become a useful tool of performance enhancement and managing change in organisations. This paper discus the coaching process by using the 5 step executive coaching model developed by Smither and Reilly (2002) to analyse the case of Pizza Hut. A comprehensive literature review is also done on the research on executive coaching to date. Qualitative data is drawn from secondary sources that include books and scholarly articles published in reputable journals. The paper concludes that coaching is a useful way of performance enhancement, however it requires top management commitment, motivated employees and creation of a feasible environment that facilitates learning and rewards improvement in performance.