C/C/63. Implementation of National Programme for IT project by NHS
(2008, 2400 words)
The paper addresses the challenges of modernising the existing health care system in the UK examining the implementation of the IT project NPfIT (National Programme for IT) by National Health Service (NHS). The purpose and scope of services provided by the NPfIT Information System (IS) are described; the criticism of the system is reviewed; the causes of its failure are analysed with references to the theory of change management.
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