C/C/38. Introduction of new collaborative software at Airstrip One: critical evaluation

The paper describes the situation at a new media firm Airstrip One where the managing director is keen on purchasing new groupware to enable collaborative work in the firm and thus to increase the firm's efficiency. The Chief Technology Officer, however, is opposing the managing director's enthusiasm. The critical evaluation is done by an external consultant who looks into the challenges and benefits that the introduction of groupware can bring to the firm and the specific pitfalls to be avoided, together with some justified suggestions on how the firm may go about introducing the new groupware.