C/C/34. Master's Dissertation. Use of MIS for strategic decision making at National Health Service

The dissertation studies the use of Management Information System (MIS) in the National Health Service (NHS). Information Systems (IS) are spreading into every sphere of business and non-business organisation. MIS are now used in all modern organisations in the world to support activities from operational to strategic level. This thesis focuses on their use for the strategic decision making in NHS. The study follows an interpretive way of inquiry. The data is drawn from secondary sources, mostly qualitative, that include organisational reports, academic papers and case analysis. A wide range of literature accessed through library and electronic resources includes electronic databases e.g. ABI Inform, Emerald and Web of Science using the Athens login facility. The study concludes that the NHS has not been able to fully utilise the MIS spread across its various constituent organisations for strategic decision making. The paper goes on to investigate the reasons for this and suggest the remedies. A detailed and in-depth study of the topic is recommended as a direction for future research involving primary data collection through interviews of the key personnel involved.