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Other Papers on :Corporate Strategy: Case Studies

Other Papers on :Somerfield PLC

C/B/913. Somerfield: Improving Service to our Customers In-Store

(2008, PowerPoint Presentation of 10 slides with comments)

The paper is a presentation of the business portfolio of Somerfield recommending cost effective improvements for their customer services in-stores. The presentation provides an overview of the business, external environment analysis of the business, SWOT analysis of Somerfield and recommendations about the service quality.
 
   
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